Our refund policy for customer outside Qatar lasts 48 hours from receiving parcel.if 48 hours have passed since your purchase and you have not contacted our customer service, we can’t offer you a refund ,exchange or return.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must be also in the original packaging .

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at support@ritzeecouture.com with an immediate picture taken 24 hours from receiving the package , to be eligible for a partial/full refund .

Once your returned item is received and inspected , an email will be sent we will notify you of the approval or rejection of your refund.
If you are approved then your refund will be processed and a credit will automatically be applied to your original method of payment , within a certain number of days.

If the item was received , normal refund & return policy applies as per usual .