Privacy Policy
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1. Information We Collect
We may collect the following types of information when you use our website:
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Personal Information: Name, email address, phone number, billing and shipping address, and payment details when you place an order or create an account.
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Account Information: Login details and purchase history if you create an account.
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Technical Information: IP address, browser type, device information, and browsing behavior collected through cookies and similar technologies.
2. How We Use Your Information
We use your information to:
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Process and fulfill orders
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Communicate with you about your orders, inquiries, or support requests
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Improve our website, products, and services
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Send promotional emails or updates (only if you choose to receive them)
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Prevent fraud and ensure website security
3. Cookies and Tracking Technologies
Our website uses cookies to enhance your browsing experience. Cookies help us understand how visitors use our site and allow certain features to function properly.
You can choose to disable cookies through your browser settings; however, some features of the site may not work correctly.
4. Sharing Your Information
We do not sell, rent, or trade your personal information.
We may share your information only with:
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Trusted service providers (payment gateways, shipping partners, IT services) strictly for business operations
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Legal authorities if required by law or to protect our rights
All third parties are required to keep your information confidential.
5. Data Security
We take reasonable security measures to protect your personal information from unauthorized access, misuse, or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
You have the right to:
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Access, update, or correct your personal information
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Request deletion of your personal data (subject to legal requirements)
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Opt out of marketing communications at any time
To exercise these rights, please contact us using the details below.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.
8. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
Ritzee Couture By Sana
Doha, Qatar
📧 support@ritzeecouture.com